Essential Business Software, Inc.
Software, Computer Software, Domino
SupportSmart is a comprehensive technical/IT help desk solution for use with Lotus Notes & Domino that delivers "Knowledge Assisted" incident management as well as a comprehensive array of online "Customer Self-Service" facilities. SupportSmart is fully integrated with the Lotus Notes email and calendaring facilities to eliminate completely the requirement to "Copy & Paste" email content into Incident Tickets and to smooth the communication between help desk staff and customers.
, Help Desk
, Packaged Software
, Software As A Service
, Workgroup Productivity