Human Technologies Global Inc

About Human Technologies Global Inc

Customer Service Skills Training, Call center consultants, customer service trainers, authors, keynote speakers,customer service experts providing customer service skills training as well as university certification through Purdue University's Center for Customer Driven Quality.  The president, Rosanne D'Ausilio, is an industrial psychologist, customer service expert, executive coach and authors 6 best sellers at plus a complimentary tips newsletter on How to Kick Customer Service up a Notch at

• Audio Equipment
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• Authors
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• Call Center Consulting
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• Customer Service
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• customer service expert
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• Customer Service Skills Training
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• customer service training
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• Executive Coach
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• Mirror
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• Productivity
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• Speakers

How to Kick Your Customer Service Up A Notch: 101 Insider Tips 08/14/2009

101 Tips to increase productivity, employee satisfaction, customer satisfaction and bottom line improvement.  People, Process, Technology with an emphasis on the 'people.' Find More

PC MIRRORS 08/13/2009

Improve productivity. Implement PAT, Posture, Attitude, Tone of Voice. Smile while you dial. Find More

Customer Service and The Human Experience 08/13/2009

 With their insightfulness and vast experience, they impress upon you the incalculable value of the human touch in customer service. "Dr. Rosanne D'Ausilio and Dr. Jon Anton have researched and compiled a 'gem' of a workbook that provides the roadmap for service and support organizations to provide the level of customer service needed to 'wow' their customers. Find More

The Expert's Guide to Customer Service 08/13/2009

Are you taking care of your employees? Your customers? Do you know your customers? Do you measure customer churn? Do you know your deflection rate? Do you provide ongoing customer service skills training? Do your feet follow your mouth? Do you know the 5 factors that influence employee retention? Do check your productivity? Is Presenteeism rampant in your organization?  All these are answered! Find More