Boarding Policies

By: My Pets Place  06/20/2016
Keywords: Pet Boarding, Dog Boarding, Pet Sitter

What does an indoor/outdoor run mean? My Pet’s Place has the unique set up of being an indoor/outdoor kennel and that means each of our runs has a connected indoor and outdoor area for your pet to enjoy! During the day your pet can lounge outside and enjoy the sun or be indoors cuddling up on their bed. The top of the kennels are covered so your pet is not exposed to the weather when it rains or snows. A standard run at My Pet’s Place is 3.5 ft by 20 ft. There is a lot to see, smell and bark at while boarding and it is normal for your dog to be tired after leaving! Is there a specific time that I need to drop my dog off at? No, while we always encourage you to plan for extra drop off time, we do not require specific times to drop off your pet. Please note our business hours as pets are not permitted to be dropped off outside of those times. Is there a specific time that I need my pet to be picked up at? Yes, we have a check out time of noon. Can I still pick my pet up in the afternoon? Yes, we certainly allow people to pick their pets up after our noon check out time, however it is charged as a full day of boarding. Can I have a friend pick up or drop off my pet? Yes. We understand that sometimes other people will need to do this for you but there are some questions that a friend may not know the answer to. If you are having a friend drop off your pet please either stop by to fill the forms out beforehand or click here to download the necessary forms. If you are having a friend pick up your pet, please make sure you let the front desk know that is it OK for that person to pick up your pet and pay for your stay at drop off. We will ask for proof of identity at pick up. What holidays are you closed for? While we always have a crew here taking care of your pets, We are closed to clients on the following holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. I am planning a trip for Christmas, when should I book my reservation? Holiday times are the busiest time for a boarding kennel, and we fill up as quickly as six weeks out! As soon as you know your travel dates we recommend you get your reservation in. What is your cancellation policy for non-holiday boarding? Please give us a call as soon as you know you won’t need the dates requested. I have a pet that requires medication, is there an extra charge? Yes, for oral or food additives it is an extra $1.00 per administration. That means even if your pet has three pills in the morning, it will only be $1.00 per day. If a medication is twice a day, the cost will be $2.00 per day. Please make sure to bring your pet’s medication in the original bottle. If your pet requires eye drops or a topical ointment it is an extra $2.00 per administration.

Keywords: Dog Boarding, dog day care, Dog Daycare, Dog Kennel, Doggie Daycare, Doggy Daycare, Pet Boarding, Pet Sitter, Pet Sitters

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The people who care for your dogs and cats here at My Pet’s Place do not just consider it a job, they consider it a passion.