Kunnect XVP Hosted Dialer

By: Kunnect  05/22/2014
Keywords: Contact Center, Crm Software, Telemarketing Services

Kunnect’s sophisticated cloud-based predictive dialing supports structured, automated outbound right party contact to ensure you meet commitments to your customers and stay in touch. Supports predictive dialing and preview dialing modes for flexibility and productivity. Uses advanced dialing algorithms in association with real-time information about your call center to optimize outbound activity. Screens out over 90% of answering machines, busy signals, faxes and operator intercepts. Unique scripting to ensure that when you make contact, you arm your agents with the right information, follow process and say the right thing at the right time. Offers post call actions like printing of invoices or lead sheets. Host transfer leads to closers or initiate 3-way calls with third party verifications (TPV). Sophisticated campaign management, management information and agent analytics tools ensure optimal performance with a personal touch. Meets FTC Compliance requirements supporting the Telemarketing Sales Rule, all the while delivering over 25 contacts per hour.

Keywords: Auto Dialers, Auto Dialing, Automatic Dialer, Call Center Software, Contact Center, Crm Software, Dialer Software, Hosted Predictive Dialer, Phone Dialer, Predictive Dialer Software, Predictive Dialers, Predictive Dialing, Telemarketing Services, Telemarketing Software, Voice Broadcasting

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