First Customer Intelligence, First Chat, First Smartomation, First Resolve

By: Firstsource Solutions Ltd  06/11/2014
Keywords: Business Process Outsourcing, Business Process Management, bpm consulting services

First Customer Intelligence (FCI) helps clients in reducing cost to serve and customer effort, improving customer experience and increasing revenues by providing actionable insights across products, processes, channels, web strategy and agent performance.

Keywords: bpm consulting services, Business Process Management, Business Process Outsourcing,

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Other products and services from Firstsource Solutions Ltd


Customer Management, Collection Services, Data Processing Services, Consulting Services

Firstsource offers a comprehensive suite of business process management (BPM) services through a combination of deep domain knowledge, strategic alliances