Technical Support

Technical Support from Small Business IT

By: Small Business IT  05/03/2014
Keywords: Network Management, Computer Education, Networking Software

I offer IT consulting for small businesses, corporations and individuals who need IT services but do not want to hire full time IT staff in house. I provide this service remotely through the internet and over the phone. Customer service focused: • Worked with all skill levels. • Patient. • Friendly. • Will not talk down to users, I know my field very well and you know yours so I don’t pretend to know everything. • Understanding of the frustration that comes with technology. • Ability to explain technical concepts in easy to understand terms. Sampling of what I am familiar with: • Remote support • Hardware consultation • Hardware troubleshooting • Desktop troubleshooting • Software troubleshooting • Software installation • Microsoft Exchange and Email • Active Directory • Microsoft Office • CRM software systems • Remote and hosted solutions • Terminal Services • Citrix • Internet • Networking I have over 20 years of experience working in Small business and Corporate environments. Please feel free to email, call or text if you are interested. I am available in the evenings and weekends as well. Contact info: Phone – 919-926-8213 Email – [email protected] AIM – [email protected] Gchat – [email protected] Twitter – @smlbizit Small Business and Individual Rate: $25 per hour

Keywords: Citrix, Computer Education, Network Management, Networking Software

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