Help Desk Software

By: The Digital Group Inc.  07/10/2014
Keywords: Erp Solution, Supply Chain Management Software, enterprise resource planning software

It becomes difficult for an individual in an organization to keep track of status of placed/ received requests and tasks, particularly when the count goes high. To ensure smooth functioning which is essential for maintaining the productivity, you need to have some solution to manage requests and tasks. If you have all the documents maintained properly with its updates, it will increase the efficiency of the organization. Helpdesk allows Employees to place ERP requests and track them. Historical data helps to improve the quality of work. Document management provides facility to share the documents with other users, saves the time of mailing it and version control tracks the changes made by different users. Help desk has additional features such as announcements and events. Feedback process helps to keep track of quality of work being performed.

Keywords: enterprise resource planning software, Erp Solution, Resource Planning Software, Supply Chain Management Software

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