Customer Lifecycle Management Services

Customer Lifecycle Management Services from Tata Business Support Services

By: Tata Business Support Services  06/25/2014
Keywords: Business Process Outsourcing, Process Outsourcing, Operational Efficiency

Businesses are discovering the need to adopt a 360-degree “customer-experience management” approach to remain competitive in today’s new marketplace. Customer experience is developed over time and through many interactions that an end user has with your brand. Managing these interactions across various functions including engineering, retail, customer operations, and other departments lets you ensure a consistent customer experience at every touchpoint along the customer’s journey. Services offered: Absorb and reflect brand attributes and cultural nuances- - Customer prospecting and acquisition - Customer care services - Retention management through upsell and cross-sell - Driving customer lifetime value through deep analytics - Optimizing loyalty programs

Keywords: Business Process Outsourcing, Call Centre, Customer Care, Customer Lifecycle Management, Customer Service Jobs, Customer Service Work, Customer Support Services, Managed Service Provider, Operational Efficiency, Process Outsourcing

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