Each recovery case begins with diagnostic to determine the potential for recovery and to provide a firm price quote for your review. The initial diagnosis determines whether the media is accessible to our lab equipment. If so, the first priority is to create a raw image of the data on JMN Computers media so that logical analysis can determine the nature of the data losssituation. If the media is inaccessible, our lab will test the components and closely examine its internal health to determine the extent of physical damage.
Recovery of crashed hard disks often involves replacing failed or damaged components in a clean environment (Clean Room Class 100) and using specialized hardware and software tools to create the raw image. Failed components typically include electronics, read/write heads, head assemblies, magnets & drive motors.
Logical data recovery uses the raw image by examining the low-level data sectors and determining what fixes to file system structures are needed to get access to the important data. Sometimes the existing file system structures are missing or damaged so much that data has to be extracted directly from one or more fragments of the raw image.
Once a recovery has been successfully performed, file lists are created and data validity and integrity is checked.
The recovery results will be submitted to the customer, as part of our verification of a successful recovery process.
We will supply the recovered data on whatever medium the customer specifies.