Abandoned Cart Follow Up
Customers who have abandoned their carts after signing in generally leave behind their contact information with online merchants. Chargeback Gurus creates a series of emails to send to customers to remind them of their full cart. We also utilize our experienced sales team to follow up with customers and recapture sales. Our process expertise and experienced sales support has helped our clients regain up to 35% of their abandoned customers.
We will also work with our customers to address all of the issues analyzed during our discovery phase and work with your team to fix all process issues and help you lower your abandoned cart percentage.