Fred Reichheld
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Fred Reichheld
Category: Advertising Services
- Phone
- 646 562-7863
- Email business
- Website
- www.fredreichheld.com
- Address
- 131 Dartmouth Street, Boston MA, 02116
Marketing
Public Relations
Customer Loyalty
0 Customer reviews
Write a reviewBain & Company loyalty expert Fred Reichheld shows how to turn customers into promoters who generate good profits and true, sustainable growth. The key: one simple question that tracks promoters and detractors and produces a clear, easy-to-understand measure of an organization's performance in its customers' eyes. This Net Promoter Score turns out to be the single most reliable indicator of a company's ability to grow, industry after industry
- Description
Business profile
Bain & Company loyalty expert Fred Reichheld shows how to turn customers into promoters who generate good profits and true, sustainable growth. The key: one simple question that tracks promoters and detractors and produces a clear, easy-to-understand measure of an organization's performance in its customers' eyes. This Net Promoter Score turns out to be the single most reliable indicator of a company's ability to grow, industry after industry
Fred Reichheld's Keywords
Marketing | Public Relations | Customer Loyalty | Business Models
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