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Consolidated CCS
Category: Communications Services & Equipment, Management & Consulting

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Key contact details for Consolidated CCS
Phone
8884728382
Email
Email business
Website
consolidatedcallcenterservices.com/
Social
https://www.facebook.com/122115471203542
Opening Hours
Monday - Sunday: Open 24 hours
Address
1504 Broadway Ave, Mattoon, IL 61938
 

Business Process Outsourcing

Crisis Answering Services

Customer Relationship Management


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Business profile

Consolidated CCS is well positioned to provide cost effective services for businesses of all sizes and from any industry in support of repetitive business processes. Our core competencies and extensive experience as a provider of outsourced contact center services allows us to offer compelling solutions for your business. Our directors and management team have more than 133 years of collective experience in customer centric environments and have developed contact center best practices. Our depth of experience with Operator Services (OS) and Directory Assistance (DA) translates directly to Business Process Outsourcing (BPO) for functions such as first level customer service, tech support, corporate reception & call transfer, product/service order taking, appointment scheduling, dispatch, medical reception and physician paging, substitute teacher placement for school systems, after hours answering, and message delivery. All of our team members gained experience in a customer-first environment fostered by the independent telephone company (ILEC) that founded the original business more than 120 years ago in support of telecommunications customers.

We accept:

  • Cash
  • Discover
  • Mastercard
  • Visa
  • Business profile

    Consolidated CCS is well positioned to provide cost effective services for businesses of all sizes and from any industry in support of repetitive business processes. Our core competencies and extensive experience as a provider of outsourced contact center services allows us to offer compelling solutions for your business. Our directors and management team have more than 133 years of collective experience in customer centric environments and have developed contact center best practices. Our depth of experience with Operator Services (OS) and Directory Assistance (DA) translates directly to Business Process Outsourcing (BPO) for functions such as first level customer service, tech support, corporate reception & call transfer, product/service order taking, appointment scheduling, dispatch, medical reception and physician paging, substitute teacher placement for school systems, after hours answering, and message delivery. All of our team members gained experience in a customer-first environment fostered by the independent telephone company (ILEC) that founded the original business more than 120 years ago in support of telecommunications customers.

  • We accept:

    • Cash
    • Discover
    • Mastercard
    • Visa
Consolidated CCS's Keywords

Business Process Outsourcing | Crisis Answering Services | Customer Relationship Management | Directory Assistance | Operator Services | Communications Services & Equipment | Management & Consulting

Source
Yext
Verified on Hotfrog

Consolidated CCS

Verified ID: 1371950897930240

Verified 04/10/2024 @ 14:32:28
Last updated 10/12/2024 @ 07:48:50